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• Windows Activation Product Id Not Available Server 2012
• Windows 8 Activation Product Id Not Available
• Windows 8 Activation Product Id Not Available
• Windows Activation Status
• What If I Don't Activate Windows 10
• Activate Windows 10

• If you are using MAK activation, use either online or phone activation to reactivate the system during the OOT grace period. If you are using KMS activation, restart Windows or run slmgr.vbs /ato. 0xC004F014 The Software Protection Service reported that the product key is not available.
• However, sometimes, Windows activation may display error message which saying activation status not available, together with product ID which is also not available. When user run slgmr -dli or slmgr -dlv commands to verify the activation status of the Windows 7 system, the following error will occur.
• Phone activation is supposedly not available, did it anyway and got the same message twice, once via actual phone and once using the activation thingy on my phone. I know the product key is good, still have the order email and double checked, would think it would not even complete install if it wasn't.
• I clicked the activate link, it prompted for the key and I entered in our MAK key and then let it proceed. It never came back saying it was activated. This was after about 10 minutes. We did have internet access. I closed the window and planned to try again after a reboot. I rebooted and now I see Product ID: Not Available.

Recently received a message from Windows Activation Technologies stating that 'this copy of Windows is not genuine'. When I checked Computer Properties both Status and Product I.D. Were completed as 'Not Available' I believe I have to reinstate Windows using the I.D. Key which I have, but cannot delete the 'Not available' entry to enter the 'Key'.

Note

This article is intended for technical support agents and IT professionals. If you're looking for more information about Windows activation error messages, see Get help with Windows activation errors.

This article provides troubleshooting information to help you respond to error messages that you may receive when you try to use a Multiple Activation Key (MAK) or the Key Management Service (KMS) to perform Volume Activation on one or more Windows-based computers. Look for the error code in the following table, and then select the link to see more information about that error code and how to resolve it.

For more information about volume activation, see Plan for volume activation.

For more information about volume activation for current and recent versions of Windows, see Volume Activation [client].

For more information about volume activation for older versions of Windows, see KB 929712, Volume Activation information for Windows Vista, Windows Server 2008, Windows Server 2008 R2 and Windows 7.

Diagnostic tool

Note

This tool is intended to help fix Windows activation problems on computers that run Enterprise, Professional, or Server edition of Windows.

Microsoft Support and Recovery Assistant (SaRA) simplifies Windows KMS Activation troubleshooting. Download the diagnostic tool from here.

This tool will try to activate Windows. If it returns an activation error code, the tool will display targeted solutions for known error codes.

The following error codes are supported: 0xC004F038, 0xC004F039, 0xC004F041, 0xC004F074, 0xC004C008, 0x8007007b, 0xC004C003, 0x8007232B.

Summary of error codes

Causes and resolutions

0x8004FE21 This computer is not running genuine Windows

Possible cause

This issue can occur for several reasons. The most likely reason is that language packs (MUI) have been installed on computers that are running Windows editions that are not licensed for additional language packs.

Note

This issue is not necessarily an indication of tampering. Some applications can install multi-lingual support even when that edition of Windows is not licensed for those language packs.)

This issue may also occur if Windows has been modified by malware to allow additional features to be installed. This issue may also occur if certain system files are corrupted.

Resolution

To resolve this issue, you must reinstall the operating system.

0x80070005 Access denied

The full text of this error message resembles the following:

Access denied. The requested action requires elevated privileges.

Possible cause

User Account Control (UAC) prohibits activation processes from running in a non-elevated Command Prompt window.

Resolution

Run slmgr.vbs from an elevated command prompt. To do this, on the Start menu, right-click cmd.exe, and then select Run as administrator.

0x8007007b DNS name does not exist

Possible cause

This issue may occur if the KMS client cannot find the KMS SRV resource records in DNS.

Resolution

For more information about troubleshooting such DNS-related issues, see Common troubleshooting procedures for KMS and DNS issues.

0x80070490 The product key you entered didn't work

The full text of this error resembles the following:

The product key that you entered didn't work. Check the product key and try again, or enter a different one.

Possible cause

This issue occurs because the MAK that was entered was not valid, or because of a known issue in Windows Server 2019.

Resolution

To work around this issue and activate the computer, run slmgr -ipk <5x5 key> at an elevated command prompt.

0x800706BA The RPC server is unavailable

Possible cause

Firewall settings are not configured on the KMS host, or DNS SRV records are stale.

Resolution

On the KMS host, make sure that a firewall exception is enabled for the Key Management Service (TCP port 1688).

Make sure that the DNS SRV records point to a valid KMS host.

Troubleshoot network connections.

For more information about troubleshooting such DNS-related issues, see Common troubleshooting procedures for KMS and DNS issues.

0x8007232A DNS server failure

Possible cause

The system has network or DNS issues.

Resolution

Troubleshoot network and DNS.

0x8007232B DNS name does not exist

Possible cause

The KMS client cannot find KMS server resource records (SRV RRs) in DNS.

Resolution

Verify that a KMS host has been installed and DNS publishing is enabled (default). If DNS is unavailable, point the KMS client to the KMS host by using slmgr.vbs /skms <kms_host_name>.

If you do not have a KMS host, obtain and install an MAK. Then, activate the system.

For more information about troubleshooting such DNS-related issues, see Common troubleshooting procedures for KMS and DNS issues.

0x8007251D No records found for DNS query

Possible cause

The KMS client cannot find KMS SRV records in DNS.

Resolution

Troubleshoot network connections and DNS. For more information about how to troubleshoot such DNS-related issues, see Common troubleshooting procedures for KMS and DNS issues.

0x80092328 DNS name does not exist

Possible cause

This issue may occur if the KMS client cannot find the KMS SRV resource records in DNS.

Resolution

For more information about troubleshooting such DNS-related issues, see Common troubleshooting procedures for KMS and DNS issues.

0xC004B100 The activation server determined that the computer could not be activated

Possible cause

The MAK is not supported.

Resolution

To troubleshoot this issue, verify that the MAK that you are using is the MAK that was provided by Microsoft. To verify that the MAK is valid, contact the Microsoft Licensing Activation Centers.

0xC004C001 The activation server determined the specified product key is invalid

Possible cause

The MAK that you entered is not valid.

Resolution

Verify that the key is the MAK that was provided by Microsoft. For additional assistance, contact the Microsoft Licensing Activation Centers.

0xC004C003 The activation server determined the specified product key is blocked

Possible cause

The MAK is blocked on the activation server.

Resolution

To obtain a new MAK, contact the Microsoft Licensing Activation Centers. After you obtain the new MAK, try installing and activating Windows again.

0xC004C008 The activation server determined that the specified product key could not be used

Possible cause

The KMS key has exceeded its activation limit. A KMS host key can be activated up to 10 times on up to six different computers.

Resolution

If you require additional activations, contact the Microsoft Licensing Activation Centers.

0xC004C020 The activation server reported that the Multiple Activation Key has exceeded its limit

Possible cause

The MAK has exceeded its activation limit. By design, MAKs can be activated a limited number of times.

Resolution

If you require additional activations, contact the Microsoft Licensing Activation Centers.

0xC004C021 The activation server reported that the Multiple Activation Key extension limit has been exceeded

Possible cause

The MAK has exceeded its activation limit. By design, MAKs activate a limited number of times.

Resolution

If you need additional activations, contact the Microsoft Licensing Activation Centers.

0xC004F009 The Software Protection Service reported that the grace period expired

Windows Activation Product Id Not Available Server 2012

Possible cause

The grace period expired before the system was activated. Now, the system is in the Notifications state.

Resolution

For assistance, contact the Microsoft Licensing Activation Centers.

0xC004F00F The Software Licensing Server reported that the hardware ID binding is beyond level of tolerance

Possible cause

The hardware has changed or the drivers were updated on the system.

Resolution

If you are using MAK activation, use either online or phone activation to reactivate the system during the OOT grace period.

If you are using KMS activation, restart Windows or run slmgr.vbs /ato.

0xC004F014 The Software Protection Service reported that the product key is not available

Possible cause

No product keys are installed on the system.

Resolution

If you are using MAK activation, install a MAK product key.

If you are using KMS activation, check the Pid.txt file (located on the installation media in the sources folder) for a KMS Setup key. Install the key.

0xC004F02C The Software Protection Service reported that the format for the offline activation data is incorrect

Possible cause

The system has detected that the data entered during phone activation is not valid.

Resolution

Verify that the CID is entered correctly.

0xC004F035 Invalid Volume License Key

The full text of this error message resembles the following:

Error: Invalid Volume License Key. In order to activate, you need to change your product key to a valid Multiple Activation Key (MAK) or Retail key. You must have a qualifying operating system license AND a Volume license Windows 7 upgrade license, or a full license for Windows 7 from a retail source. ANY OTHER INSTALLATION OF THIS SOFTWARE IS IN VIOLATION OF YOUR AGREEMENT AND APPLICABLE COPYRIGHT LAW.

The error text is correct, but is ambiguous. This error indicates that the computer is missing a Windows marker in its BIOS that identifies it as an OEM system that is running a qualifying edition of Windows. This information is required for KMS client activation. The more specific meaning of this code is 'Error: Invalid Volume License Key'

Possible cause

Windows 7 Volume editions are licensed only for upgrade. Microsoft does not support installing a Volume operating system on a computer that does not have a qualifying operating system installed.

Resolution

In order to activate, you need to do one of the following:

• Change your product key to a valid Multiple Activation Key (MAK) or Retail key. You must have a qualifying operating system license AND a Volume license Windows 7 upgrade license, or a full license for Windows 7 from a retail source.

  Note

  If you receive error 0x80072ee2 when you attempt to activate, use the phone activation method that follows instead.

• Activate by phone by following these steps:
  1. Run slmgr /dti and then record the value of the Installation ID.
  2. Contact the Microsoft Licensing Activation Centers and provide the Installation ID in order to receive a Confirmation ID.
  3. To activate by using the Confirmation ID, run slmgr /atp <Confirmation ID>.

0xC004F038 The count reported by your Key Management Service (KMS) is insufficient

The full text of this error message resembles the following:

The Software Protection Service reported that the computer could not be activated. The count reported by your Key Management Service (KMS) is insufficient. Please contact your system administrator.

Possible cause

The count on the KMS host is not high enough. For Windows Server, the KMS count must be greater than or equal to 5. For Windows (client), the KMS count must be greater than or equal to 25.

Resolution

Before you can use KMS to activate Windows, you must have more computers in the KMS pool. To obtain the current count on the KMS host, run Slmgr.vbs /dli.

0xC004F039 The Key Management Service (KMS) is not enabled

The full text of this error message resembles the following:

The Software Protection Service reported that the computer could not be activated. The Key Management Service (KMS) is not enabled.

Possible cause

KMS did not respond to the KMS request.

Resolution

Troubleshoot the network connection between the KMS host and the client. Make sure that TCP port 1688 (default) is not blocked by a firewall or is otherwise filtered.

0xC004F041 The Software Protection Service determined that the Key Management Server (KMS) is not activated

The full text of this error message resembles the following:

The Software Protection Service determined that the Key Management Server (KMS) is not activated. KMS needs to be activated.

Possible cause

The KMS host is not activated.

Resolution

Activate the KMS host by using either online or telephone activation.

0xC004F042 The Software Protection Service determined that the specified Key Management Service (KMS) cannot be used

Possible cause

This error occurs if the KMS client contacted a KMS host that could not activate the client software. This can be common in mixed environments that contain application-specific and operating system-specific KMS hosts, for example.

Resolution

Make sure that if you use specific KMS hosts to activate specific applications or operating systems, the KMS clients connect to the correct hosts.

0xC004F050 The Software Protection Service reported that the product key is invalid

Possible cause

This can be caused by a typo in the KMS key or by typing in a Beta key on a Released version of the operating system.

Resolution

Install the appropriate KMS key on the corresponding version of Windows. Check the spelling. If the key is being copied and pasted, make sure that em-dashes were not substituted for the hyphens in the key.

0xC004F051 The Software Protection Service reported that the product key is blocked

Possible cause

The activation server determined that Microsoft has blocked the product key.

Resolution

Obtain a new MAK or KMS key, install it on the system, and activate.

0xC004F064 The Software Protection Service reported that the non-genuine grace period expired

Possible cause

Windows Activation Tools (WAT) has determined that the system is not genuine.

Resolution

For assistance, contact the Microsoft Licensing Activation Centers.

0xC004F065 The Software Protection Service reported that the application is running within the valid non-genuine period

Possible cause

Windows Activation Tools has determined that the system is not genuine. The system will continue to run during the Non-Genuine grace period.

Resolution

Obtain and install a genuine product key, and activate the system during the grace period. Otherwise, the system will go into the Notifications state at the end of the grace period.

0xC004F06C The request timestamp is invalid

The full text of this error message resembles the following:

The Software Protection Service reported that the computer could not be activated. The Key Management Service (KMS) determined that the request timestamp is invalid.

Possible cause

The system time on the client computer is too different from the time on the KMS host. Time sync is important to system and network security for a variety of reasons.

Resolution

Fix this issue by changing the system time on the client to sync with the KMS host. We recommend that you use a Network Time Protocol (NTP) time source or Active Directory Domain Services for time synchronization. This issue uses UTP time and does not depend on Time Zone selection.

0xC004F074 No Key Management Service (KMS) could be contacted

The full text of this error message resembles the following:

The Software Protection Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.

Possible cause

All of the KMS host systems returned an error.

Resolution

In the Application Event Log, identify each event that has Event ID 12288 and is associated with the activation attempt. Troubleshoot the errors from these events.

For more information about troubleshooting DNS-related issues, see Common troubleshooting procedures for KMS and DNS issues.

How-To Geek Forums / Windows 7

(Solved) - Windows Activation status drops out

Windows 8 Activation Product Id Not Available

After many months of normal useage I've started getting nag screens informing me that my copy of Win 7 is not genuine (it is by the way). On checking the 'system' tab in Control Panel, the Activation status is 'unknown' and the Activation key is missing. HOWEVER, if I leave that window open for about 5 sec, it seems to auto refresh and the Activation key appears. If I close the window and then reopen it, the data is gone again (for about 5 sec).
Any clues what is going on and what I can do about it?
I cannot recall any action/deletion/installation that might be associated with this either.

http://www.mydigitallife.info/fix-windows-7-activation-status-not-available-or-slmgr-0x80070422-error/

Windows 8 Activation Product Id Not Available

Thanks for that info. Unfortunately that service is already set at automatic and when running does not prevent the problem from happening. Another feature that is missing is the 'Windows Experience Index' which also reappears after the mysterious auto-refresh.

Please tell me or post a picture of the contents of the Administrative Events Log.

You can Clean the Log by making a Clean.bat file with this script and Run AS Administrator.

@echo off
FOR /F 'tokens=1,2*' %%V IN ('bcdedit') DO SET adminTest=%%V
IF (%adminTest%)(Access) goto noAdmin
for /F 'tokens=*' %%G in ('wevtutil.exe el') DO (call :do_clear '%%G')
echo.
echo Event Logs have been cleared! ^
goto theEnd
:do_clear
echo clearing %1
wevtutil.exe cl %1
goto :eof
:noAdmin
echo You must run this script as an Administrator!
echo ^
:theEnd
pause>NUL

Not sure how to do a screenshot and (as you suspected) the log is pretty full of old entries. However here are the details relating to the (daily) error associated with Windows Activation:

Error - Windows Activation Technologies
General - Health Check Failure: hr=0x8004FE21, Health Status: 0x000000000010240

Details (Friendly view):+ System

- Provider

[ Name] Windows Activation Technologies

- EventID 3

[ Qualifiers] 0

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2012-11-17T21:34:35.000000000Z

EventRecordID 45382

Channel Application

Computer Study

Security

- EventData

0x8004FE21
0x0000000000010240

XML View:

- <Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'>
- <System>
<Provider Name='Windows Activation Technologies' />
<EventID Qualifiers='0'>3</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime='2012-11-17T21:34:35.000000000Z' />
<EventRecordID>45382</EventRecordID>
<Channel>Application</Channel>
<Computer>Study</Computer>
<Security />
</System>
- <EventData>
<Data>0x8004FE21</Data>
<Data>0x0000000000010240</Data>
</EventData>
</Event>

I hope this means something to you as it is way beyond my orbit!

Cheers,

Roy Mac.

Click Start

Type in: CMD

Windows Activation Status

Right Click CMD
Click Run as Administrator

At Command Prompt
Type in: sfc/scannow and Press Enter Key.

What Happens ????

İsn't there supposed to be a space between sfc and scannow? sfc /scannow

Space not needed in this instance, but most commands do need the space, so it is normal practice to include it. Saves remembering which ones do, and which don't.

Hmmm can not even say that the explanation sounds Greek to me,as i speak the language.
Oh well!

The result was:

Windows Resource Protection did not find any integrity violations.

Follow directions from Reply #1 on this link.

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/this-computer-is-not-running-genuine-windows-error/ec1ef3c8-7f2d-4f95-9e38-92355db436a4

Remove dash in front of link to download MGADiag.exe
-http://go.microsoft.com/fwlink/?linkid=52012

Many thanks for that info. I followed the instructions and everything seemed to go as per the plan. I ended up with a window confirming that my copy of Win7 is valid and activated.
MGADiag gave a positive result.

Another case solved raphoenix!

Thank you again.

What If I Don't Activate Windows 10

In Windows 8, the Tokens.dat file can found in the folder path below.

C:WindowsSystem32sppstore

Activate Windows 10

Rick P.

Topic Closed

This topic has been closed to new replies.